Services

Our Business Model

We provide software systems and technical services for manufacturers and branded goods suppliers in North America, Great Britain, Europe, Asia, Australia and New Zealand to manage their direct distribution to the UK and European consumers, marketplaces, and integration with wholesale/dropshipping third-party logistics and fulfilment services to resellers and final customers.

Our logistics systems, customer services, advertising, and market-analysis tools are a cost-effective route to market for customers importing international products when they purchase from international suppliers.

We maintain systems for monitoring compliance needs for local legislation and taxes – and provide management and feedback on regulation changes and local demand trends.

What We Offer Suppliers

Logistics

Regulation and tax-compliant, VAT registered shipping – through third-party bonded warehouses in the US, UK and Europe for customers purchasing and importing international products direct from manufacturers.

Customer Services

Local telephone and email support in European languages. Hundreds of translated FAQ responses. A very high standard for maintaining an excellent customer feedback rating on all channels for accuracy, efficiency and service.

Marketing

We recommend a budget of 20% of sales for new brands launching international marketing initiatives; actively encourage online product feedback and reviews; and manage brand advertising through our network of online partners, publishing and editorial contacts in newspapers and magazines.

Editorial

We generate unique, independent editorial to broadcast daily marketing campaigns through online channels, articles, public relations, our growing email database, and print publishing partners.

Development

Our team of programmers work on logistics systems efficiency, data accuracy, security and search engine optimisation. We work with all data formats: spreadsheets, APIs and EDI etc. Our platform manages over 60,000 products and processes thousand of orders for manufacturers each day.

Monitoring & Analytics

We monitor your product listings, compliance, prices and brand value on Google, Amazon and Ebay; optimising local pricing, for sustainable margins and customer value. We help with research to identify and minimise anonymous unauthorised resellers to promote transparency through accuracy and traceability for all routes to customers.

What We Need From You

To begin or update work on distribution systems for analysis of your current product range, we need your latest pricing spreadsheet or data-feed, with as much information as you have available, including:

Minimum Required Data for Analysis

Additional Data to Follow

For faster product listing, we appreciate access to any further product information spreadsheet or data-feed you have. Otherwise, we can create this from your website info and the product labels.

We can also produce high-quality photography or 3D-rendered product images, and rewrite unique product descriptions to give listings the relevant keywords, terms, phrases and explanations that customers are searching for.

Please email your latest product data, available PDF marketing material, graphics, certifications, compliance documentation, terms & conditions, ordering contact, accounts contact and payment details to our development team…

customerservices@authenticproduce.com

We will assign a project manager from the team, specialising in your segment. They will gather, review and import all the information into our systems; analyse the expected demand; plan the logistics recommendations with you; and manage promotion campaigns – to tailor your message for each country.

Our analysis, and your logistics preferences, then guide our orders for the lowest cost, and fastest routes to market… Think of us as your very own marketing and development team!

Brands

  • Swanson
  • Jarrow Formulas
  • Doctors Best
  • Garden Of Life
  • Natrol
  • Source Naturals
  • Planetary Herbals
  • Fairhaven Health
  • Life Extension
  • Terry Naturally Euro Pharma